SUPPORT OFFERS

Build your offer in 2 steps.

First pick your acquisition mode, then the service level that fits your operations.

STEP 1

Pick your acquisition mode

Direct purchase or Leasing — you choose the financial readout.

Ownership

Direct purchase

You own the robot outright from day one.

  • Upfront investment
  • Manufacturer warranty
  • Service level of your choice
  • Evolve at your own pace

Best for:

Long-term, autonomous

Most chosen

Leasing

Robot financed monthly, Standard service included.

  • Fixed monthly fee
  • Standard service included
  • Premium and Premium+ as upgrades
  • End-of-cycle upgrade

Best for:

Controlled budget, flexibility

STEP 2

Pick your service level

Standard is included with Leasing and available as an option with Direct purchase. Premium and Premium+ are upgrades regardless of acquisition mode.

Baseline

Standard

The baseline service, included with Leasing.

Included with Leasing · Optional with Direct purchase

  • Manufacturer warranty
  • Hotline and ticket tracking optional
  • Optional maintenance
  • Intervention per contract
Most chosen

Premium

Reinforced support & operational continuity.

Optional upgrade · Direct purchase or Leasing

  • Hotline and ticket tracking
  • Remote takeover
  • Preventive maintenance
  • On-site intervention within 72 business hours
Recommended

Premium+

Full operations coverage, zero hassle.

Optional upgrade · Direct purchase or Leasing

  • All Premium services
  • Consumables included per robot
  • Consumable replacement included
  • On-site intervention within 48 business hours

NEED HELP CHOOSING?

We tailor the offer to your site and flows.

Video call, on-site qualification or demo — we help you pick the right offer for your context.

Request a personalized quote

Technical details (consumables, scope, on-site ticket) are specified in the service contract.