The questions
we get asked
the most.

No. Each project is priced after site qualification: robot type, number of units, field constraints, commercial model and support level. Offers are therefore provided on quotation.

Direct purchase lets you own the robot upfront. Leasing finances the robot with a fixed monthly fee; Standard service is included, and Premium or Premium+ can be added as upgrades. Either way, you then pick the service level that fits your operations.

Cost depends on the selected Keenon model, number of robots, acquisition model, service level and site constraints. We qualify the project before quoting so hardware, installation, training and support match the actual site.

ROI depends on sector, flow volume, team time saved and the chosen model. We frame it during the audit using simple indicators: time saved, service regularity, availability and team adoption.

Three tiers: Standard (the baseline, included with Leasing and available as an option with Direct purchase), Premium and Premium+ are upgrades available regardless of acquisition mode.

Standard covers the baseline: manufacturer warranty, optional hotline and ticket tracking, optional maintenance, on-site intervention per contract. It's included with Leasing and remains available as an option for Direct purchase.

Premium adds hotline and ticket tracking, remote takeover, preventive maintenance and an on-site intervention SLA within 72 business hours. It's the most-chosen upgrade for securing operations.

Premium+ includes everything in Premium, plus consumables and their replacement included per robot, and an on-site intervention SLA within 48 business hours. It targets operations with zero operational hassle.

On-site intervention timing under Standard is defined per contract. Firm SLAs (72 biz hours, 48 biz hours) apply respectively to Premium and Premium+.

We start with a field audit, then configure the robot, validate routes, train teams and set up follow-up. The goal is to integrate the robot into site routines, not simply deliver hardware.

On restaurant deployments we have observed up to +30% dining room productivity: fewer staff trips and smoother service at peak hours. The target is an operational go-live from day one after installation and training. Exact gains depend on the site and its flows, which is what the audit qualifies.

The right robot depends first on the flow to automate: table service, internal delivery, reception, cleaning or light logistics. We start from the field, distances, circulation areas, Wi-Fi coverage and teams before recommending a model.

Axy is the Pentagone Robotics service guide. It makes the experience clearer: guidance, education, support, operating routine reminders and consistency across the website, client portal and team interactions.

The portal lets you monitor robots, sites, support tickets and service commitments. It centralizes request history and makes robotic fleet management easier.

Stable network coverage is essential. The audit defines Wi-Fi prerequisites, sensitive areas and any corrective actions before commissioning.

Yes. We support projects across France with terms adapted to location, number of sites and selected support level.

Yes. Many projects start with one robot on a clear scope, then expand to more robots or sites once the use case is validated.

Yes. We can mobilize a secondary fleet for demos, events or temporary use cases, depending on availability and planning.

Keenon is a major service robotics player. This partnership lets us provide a reliable range, available parts and coherent technical support for restaurant, hospitality, reception, cleaning and logistics use cases.

Yes. Pentagone Robotics is an official Keenon partner and supports companies in choosing, supplying, integrating and monitoring Keenon service robots in France.

Yes. Robots in the catalog carry CE marking and are selected for operation in line with European requirements.